LUUNA THE LABEL operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. LUUNA THE LABEL is powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Personal information is information that identifies or can reasonably be linked to you. This may include contact details, payment information, account details, transaction history, communications with us, device and browser information, IP address, and usage data.

Sources of Personal Information

We collect personal information directly from you, automatically through your use of the Services, from service providers acting on our behalf, and from partners or other third parties.

How We Use Your Personal Information

We use your personal information to provide, personalize, and improve the Services, process payments, fulfill orders, manage accounts, facilitate returns, recommend products, send notifications, and deliver a customized shopping experience.

We may also use your information for marketing, advertising, security, fraud prevention, customer support, and legal compliance.

How We Disclose Personal Information

We may share your personal information with Shopify, service providers, payment processors, fulfillment partners, marketing partners, affiliates, or as required by law or business transactions.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Learn more at privacy.shopify.com.

Third-Party Websites

We are not responsible for the privacy or security practices of third-party websites linked through the Services. Please review their policies independently.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security & Retention

No security system is perfect. We retain personal information only as long as necessary to provide the Services and comply with legal obligations.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain data uses such as targeted advertising.

You may unsubscribe from marketing emails at any time using the link provided in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.